The guide of shopping for newbies - infos blog

It's your first time shopping online, Don't worry we will give you some tips to shop in security :

Visit the merchant's website

After finding his name on a search engine or a price comparison or, more simply, after entering his address in your browser, you arrive on the merchant's home page. In general, products are classified into several categories (cameras, printers, etc.). Each site also offers most often a search engine: enter the reference of the product and validate to find it more quickly.

Consult the product description

By clicking on the name of the product, you arrive on a descriptive card. You will find a photo, a description, a data sheet, the list of compatible accessories, the contents of the packaging, etc. Pay attention to the mention of availability: it allows you to know the time in which you will receive the item you order. All these elements will help you to check that the product corresponds to your expectations.

Order the article

With one click on the link or on the Order button, the item of your choice is slipped into your basket, or caddy. The latter contains the products you plan to buy. It is always possible to access your cart (by clicking on the cart button) and modify the content by adding or removing an item. Check in particular that the merchant has not added services and products (insurance for example) that you do not necessarily need to your order.

Validate your command

Display your cart and click Confirm your order. Unless you are already registered on the site, enter your name, e-mail, billing and delivery addresses. Then opt for a delivery method (post, Kiala parcel relay ...) and check the cost. Then select the method of payment.If you pay by check, wait to receive the confirmation email from the seller and send your check to the address indicated by the site. If you want to pay by credit card, indicate the one you have and validate.

You are redirected to a secure area in which you will have to enter the information of your card: the sixteen-digit number, the validity date and the last three digits of the control number, or CVV2 (they appear on the back of the card, on the strip on which you signed). If you fear the piracy of your card, you can pay by e-credit card. Your bank then provides you, on request, the references of a virtual card (valid only a few hours) that you enter instead of those of your own card. Paypal secured solutions are also an alternative to CB. You must first open and then credit a Paypal account. To pay for your purchases, you just have to send the seller (who must also have a Paypal account) an email allowing him to transfer the amount of the order to his own bank.

Receive confirmation

With a payment by credit card, the validation of the order is generally almost instantaneous. However, it may happen that at the request of his insurer, the merchant claims proof of your identity, likely to delay delivery. In the minutes following the validation, a confirmation email summarizing the order is sent to you.
Wait for the preparation of your package
If the product you have purchased is not in stock, the merchant site orders it from its supplier. Otherwise, it immediately prepares your package for shipment to the warehouse where all products are stored.

Track the transport

Most shipments are made by the Post Office. Some sites then give you a tracking number and a link to a section of the shipping company site allowing you to know where your package is. Other sites offer the option of picking up your package at a pick-up point near your home. For bulky orders (a computer, for example), the site usually uses a private carrier.

Receive the order

Better to be at home during delivery. Otherwise, with the Post Office, you will have to go the next day to the office you depend on to get your order and with a carrier, you will be forced to set an appointment. Remember, before signing the delivery note, to check that the item is not damaged so you have the opportunity to get a refund.

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